JoneSolutions™
provides services to clients all around the world. JoneSolutions™
has the responsibility to protect each client and provide
them with the best services available. The following
guidelines were designed to insure these services. The
terms of service are applicable to all JoneSolutions.Com
Clients.
Content:
All services provided by JoneSolutions may be used for
lawful purposes only. Transmission, storage, or presentation
of any information, data or material in violation of
any United States Federal, State or City law is prohibited.
This includes, but is not limited to: copyrighted material,
material we judge to be threatening or obscene, unlicensed
software or files, or material protected by trade secret
and other statue. The subscriber agrees to indemnify
and hold harmless JoneSolutions from any claims resulting
from the use of the service which damages the subscriber
or any other party.
Examples
of non-acceptable content or links
Pirated
software
"Illegal MP3's"
Hackers programs or archives
Warez Sites
Child Pornography
Illegal Adult Content (Legal Adult Content is allowed)
JoneSolutions will be the sole arbiter as to what constitutes
a violation of this provision.
Unlimited Traffic/Hits & Server Resource Usage:
JoneSolutions is pleased to offer our clients unlimited
traffic/hits, and server usage. Unlimited Traffic/Hits
refers to the number of visitors to your website, NOT
the amount of bandwidth/data transfer. Your account
is still limited to the alotted bandwidth/data transfer
included with your selected package. To maintain the
integrity of our service the following traffic/usage
limitations apply.
Sites
with banners, graphics or cgi's running from their
domain being used on other domains.
Sites with immense graphic archives or galleries.
Sites offering immense download archives, such as
.zip, .tar, .ra and .GZ.
Sites running large chat room gatherings.
Sites using more than 20% of system resources
If you do not qualify for unlimited traffic/hits,
your account may be required to be upgraded, or, JoneSolutions
may move your site to a different server, to reduce
the load on the server you are currently residing...
JoneSolutions will be the sole arbiter as to what
constitutes a violation of usage limitations. Bandwidth/data
transfer will go unmonitored until you reach your
account limit, then normal over-usage data transfer
costs will apply. At any time JoneSolutions may move
your site to a different server, to reduce the load
on the server you are currently residing...
Chat
Rooms:
JoneSolutions does allow clients to install their
own chat rooms. However, these tend to be large system
hogs and may fall into the usage limitations clause.
We do provide a html based cgi chatroom that runs
without hindering the performance of the machine for
others. You are free to run your own chat script,
as long as it does not hinder server performance.
Background
Processes/Programs
JoneSolutions may allow programs to run continually
in the background, these are considered on a one to
one basis and a extra charge may be incured based
on system resources used and operational maintenance
needed.
Cron
Jobs:
JoneSolutions™ does allow Cron Jobs to be conducted
on our servers.
IRC:
JoneSolutions™ currently does not allow IRC or
IRC bots to be operated on our servers.
Multiple Connections:
Multiple telnet and ftp sessions are allowed, on a
single hosting account.
Idle
Timeouts:
JoneSolutions, Inc may disconnect any idle connection
to the network.
Average timeouts are:
FTP - 300 seconds
Telnet - 2 hours
Commercial
Advertising - Email:
Spamming, or the sending of unsolicited email, from
a JoneSolutions server or using an email address that
is maintained on a JoneSolutions machine is STRICTLY
prohibited. For general reference, we consider spam
any email that is sent to more than 10 people at a
time that did not ask for it to be sent to them.
JoneSolutions will be the sole arbiter as to what
constitutes a violation of this provision. Opt-In
email is acceptiable, as long as Opt-Out/Removal request
are fully honored. Please make an effort to limit
outgoing mail on your account to no more than 500
pieces per hour. Large mailings are preferred to be
sent from the hours of 12AM - 8AM GMT
Server
Abuse:
Any attempts to undermine or cause harm to a JoneSolutions
server or customer of JoneSolutions is strictly prohibited.
JoneSolutions will pursue legal action to the fullest
extent for all abuse of the JoneSolutions™ Network.
Suspension/De-Activation:
If any terms or conditions are failed to be followed
it will result in grounds for account suspension or
de-activation. JoneSolutions reserves the right to
remove any account without prior notice. If JoneSolutions
deactivates your account(s) for violating policy,
you will forfeit your rights to a refund...and none
will be given. No refunds for advance payments, on
de-activated accounts. Normal policy is a warning
first, and account de-activation the second offense.
Serious offenses may cause immediate de-activation.
Payment
Due Date Policy:
A billing notice is sent to you 5 days prior to
your payment due date. Please settle your account/s
on or before your due date. There is a 24 hour grace
period after payment due date for you to settle your
account/s. After the 24 hour grace period has elapsed
and no payment has been received, your account will
be suspended.
Cancellation
Policy:
For Shared and Reseller Hosting, no refund will be given to the Client should the Client
decide to terminate the service five (5) days after
payment. Also, there is no refund for domain name
registration after payment has been made. We also require one week advance notice for account cancellations. For any cancellation notice we received less than one week prior to your payment due date, we will still charge your credit card. For Dedicated Servers, no refund will be given once payment has been made.
Privacy
Policy
JoneSolutions respects the privacy of every individual
who visits our Web sites, responds to our interactive
advertisements or sends us e-mail. This Privacy Statement
outlines the information JoneSolutions will collect
and how we will use that information. This Statement
will also instruct you on what to do if you do not want
your personal information collected or shared when you
visit JoneSolutions Web sites, respond to our Web-based
advertisements or send us email.
All
order forms on JoneSolutions utilize a Secure Socket
Layer (SSL) or Secure Electronic Transaction (SET) protocol
to provide "secure sessions" for our visitors.
Through the "secure session," information
that you input into a JoneSolutions order form will
be sent and will arrive privately and unaltered at a
JoneSolutions server. This security prohibits other
companies and Web users from being able to access your
information.
JoneSolutions will not collect any personally-identifiable
information about you (that is, your name, address,
telephone number, or email address) unless you provide
it to us voluntarily.
The
following are some examples of when JoneSolutions may
require that you provide personally-identifiable information:
To
complete an online order for a product or service (if
you do not wish to complete an online order form, we
will always provide an option for you to complete an
order by calling our phone number)
To enter an online contest or sweepstakes (if you do
not wish to complete an online contest or sweepstakes
form, we will always provide an option for you to enter
by mailing a 3 x 5 card to a specific address)
To request more information about new or current JoneSolutions
products or services
If you do not want your personally-identifiable information
collected, please do not submit it to us. If you have
already submitted this information and would like for
us to remove it from our records, please contact us.
We will use reasonable efforts to delete your information
from our existing files.
When
you do provide us with personally-identifiable information,
we may use that information in the following ways, unless
stated otherwise:
-
we
may store and process that information to better
understand all customer needs and how we can improve
our products and services for all customers
-
we
may use that information to contact you with new
promotions and announcements if you have previously
provided your permission and if the promotions and
announcements are in your interest
-
we
may contact you if we have questions about your
account
JoneSolutions
will not sell personally-identifiable information to
third parties, unless stated at the time of collection.
We may share information with business partners. We
are committed to giving you the choice whether or not
we use your information for marketing purposes or share
information with business partners.
