JS Client Center
Search knowledge base
Submit a request
Billing (1) »
Still being update...
Linux Reseller FAQ (9) »
Creating a Custom Nameserver or Hostname
What do you offer to help me manage my reseller plan and clients?
I would like to start small and once I build up my client base upgrade my account, can I do that?
How to Route Emails to another server outside our network
What if you do not want to sell space but have multiple domains?
How long does it take to set up my reseller account?
What will I be responsible for and what are you responsible for?
What is a reseller?
What features do I get and that I can offer to my customers?
Server Management FAQ (17) »
If some services are down, should I submit a ticket or do you handle this automatically?
How long have you been in the business?
Is your management service proactive?
Is it really true that I can send unlimited tickets?
Do you update the script of my clients?
Can I cancel my account with you anytime?
Do you support phone or msn chat?
If I can't fix my script or my client's script, can you help me?
Are there any discounts if I'll have all my servers managed by you?
Do you track and stop spammers sending spams from my server?
If I change my root password, should I inform you?
How long can you secure my server after payment?
Do you update my server every month including the kernel?
Are my server's password and other server details treated securely?
Are there any hidden fees?
Do you support 3rd party server scripts we installed?
Do I need to pay if I want to change the server and secure it again?
Top Questions And Answers For Linux Hosting (48) »
Can I modify MIME types?
Do you have Front-Page extensions?
Do you provide shell/telnet support?
Can I have cron jobs?
What software do you run?
What is Virtual Hosting?
How do I protect my directories with a password/and do you support .htaccess?
Do you offer Server Side Includes (SSI)?
Do you have a database system?
How do I obtain my website statistics?
What is SSH?
What domain names do you support?
How much space do I have for my POP Accounts?