+1 (581) 518-8881
sales@jonesolutions.com
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We're here 24/7/365.

Every support request is handled by our in-house team — no outsourcing, no bots. We know your server, and we respond fast.

Send us a message

We'll reply within 8 hours during business hours, often much faster.

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Contact by Department

Technical Support

cPanel, DirectAdmin, Enhance issues, performance tuning, security incidents

tech@jonesolutions.com

Emergency Support

For down servers or services only

emergency@jonesolutions.com

Sales & New Orders

New hosting plans, upgrades, custom quotes, migrations

sales@jonesolutions.com

Billing

Invoices, payment methods, plan changes, cancellations

billing@jonesolutions.com

Our Response Promise

Sales tickets answered within 8 hours. Managed server emergencies escalated within 30 minutes. Our clients have seen replies in under 5 minutes.

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