Ways to contact us

    sales@jonesolutions.com

    For non or existing clients, please use this email address to contact us pertaining to questions about our services, upgrade of your package or any sales related question. You may also submit a sales ticket via our secure help desk system.


    billing@jonesolutions.com

    For existing clients, please use this for refund, cancellation, discounts or any billing related concerns. You may also submit a billing ticket via our secure help desk system.


    tech@jonesolutions.com

    For existing clients, please use this if you have a problem with site error, email problem, software installation or any problem that requires normal support. You may also submit a support ticket via our secure help desk system.


    emergency@jonesolutions.com

    For existing clients, please use this for down services, down server or any emergency related issues that you would like us to check and respond to within 30 minutes.